Too often taxi presents a problem, like it did upon my very first fare Saturday morning, that is not easily resolved---it becoming abundantly clear that drunk in the backseat (Why me! I thought to myself) was beyond expected coherency, and intervention of some kind was necessary. Having seen this too many times in the past, I now have a mental check list of viable and potential options on how to address the unavoidable.
The first step is the obvious recognition that something is wrong, that a problem exists.
The second step is understanding whether the problem will just go away minus direct intervention. When it becomes clear that what the drunk is telling me to do is to continue driving forward into Lake Washington and our subsequent drowning; it is then readily apparent the passenger is beyond normal kinds of communication, and that a kind of taxi "shock therapy" is now called for.
Step three is the warning, at least the attempt to tell the inebriated soul lounging the in the back that his/her drunken intransigence will no longer be tolerated.
Step four is deciding what is the best remaining option, deciding this time that police were required and taking him to the South Precinct station was the easiest solution. On the way, I did try to get a passing patrol car's attention but they didn't see me.
Step Five will always be to remain both calm and resolute, knowing I tried to make this easy but when the individual neither will tell me where he is going and refuses to provide "up-front" money to continue a senseless meandering, I know something else has to quickly occur.
Pulling up to the police station fortunately brought quick relief as three SPD officers came to my assistance, finally (it was a verbal struggle) getting his address out of him---30_ _ South Austin Street and the now $25.00 displayed on the meter to the cabbie. Asked whether I would now take it home I cheerfully replied, "Sure. No problem." and got him there within three minutes, the now contrite gentleman mumbling what seemed like a sincere apology.
No, he wasn't a bad guy or criminal, just drunk beyond reason which is as commonplace as the wind blowing leaves down the street. Taking his actions as a personal insult or physically yanking him out of the cab would have been a mistake. That he victimized himself doesn't mean he needs to be further victimized by an angry cabbie, socking him in the nose not improving (or proving) anything.
Furthermore, dealing with the drunk and the insane and the foolish and the stupid is all part of the taxi terrain, like a hill you must either proceed up or go around. If you are not ready and prepared to deal with every aspect of human nature then you cannot call yourself a cabbie.
Being not just a driving professional, you are also instant psychiatrist, social worker and best friend administering to the stressed soul sitting behind you. Not only are there no other options, it is you only option---what you are, what you became when stepping into that cab and sitting beneath the top-light.
You are now taxi priest to the world as we know it, so bless all wayward travelers and they in turn will hopefully bless you either in words or money and simple expressed gratitude, all of us only humans sharing this great and grand and utterly mysterious, confounding experience called living upon plant earth. It is all we have.
#DeleteUber
In response to a perception that Uber was taking advantage of the New York City JFK Saturday 01/28/2017 cabbie strike in response to Trump's actions concerning immigration, a movement over Twitter, with the hashtag #DeleteUber has been raging the past few days. More and more it seems, for various reasons, more people have or are becoming disillusioned with Uber, which I call "the New Plantation," making the reference to pre-American Civil War Southern States Slave culture.
Another development is Uber's partnership with Toyota dealerships and the purchase/leasing of new Prius cars to new Uber drivers. For instance, Burien Toyota has its own separate section devoted entirely to this end. Only problem is that a mere two or three unsubstantiated negative comments will get the driver tossed off the Uber app while remaining legally liable for the car.
As I said, welcome to the "New Plantation" and the whips and shackles. Fun, ain't it, when totally subjective opinion, minus any ability to appeal, can ruin your life, impacting you and your family for years to come. Fair? This has nothing to do with fairness, profit the sole motivator.
Next Week in NYC
Monday Feb 6th I will be flying into that same JFK airport to spend a few days looking at paintings, specifically the "Max Beckmann in NYC" show. Given time and energy, next week's entry will probably be brief.
Postscript 02/01/2017---A Message From Seattle/King County
Yesterday I received my new for-hire driving license in the mail, and along with that came an enclosed slip of paper with the following message, a message I am sure will interest all Seattle & KC area cabbies:
Attention For-Hire Drivers:
"Seattle Municipal Code 6.310.450 (C) and, King County Code 6.64.620 requires you to post a 5 1/2" in height and 81/2" in length reproduction of your for-hire driver's license in the taxicab and shall be contained under a sealed transparent cover, in such a manner that the contents cannot be altered or substituted, placed inside each taxicab in such a location that the license is clearly visible from the passenger compartment at all times that the licensee is operating, driving or using the vehicle"
There is a second paragraph telling you can go to a print shop and they will do all the work for you. Perfect Copy & Print, located at 111 Broadway East, Seattle, is a great place to have it done, charging less than $3.00 to do the enlargement. There is now a cab stand just across the street so it couldn't be any easier to get it done, giving you a free place to park your cab minus interference from SPD.
Anyway, the missive from Seattle/KC ends on an ominous note. Beware and be aware!
"Failure to post your for-hire driver's license is a violation subject to civil or criminal sanctions."
Ain't that interesting, you the innocent cabbie suddenly the instant criminal for not displaying the license. All I got to say is, just do what they ask and get on with your taxi life. Good grief!
Tuesday, January 31, 2017
Wednesday, January 25, 2017
Persecution Complex? Yes, But Perhaps It's True---Pressing Issues Facing Seattle's Taxi Industry 2017
Over the past two weeks I focused upon hardships and maltreatment associated with cab driving, wanting, more than anything else, to communicate the reality of spending too many hours in the worse working conditions possible and its immediate consequences when forever dodging errant drivers and less-than-sane customers. Am I seeing phantoms and ghosts in every shadowy corner? Yes and no and yes, I might be letting all this madness get to me. Understandable, to be affected by a deranged environment but paranoia is better left to someone else as I simply don't have the time to remain delusional or unbalanced.
In Seattle Times' Monday 01/23/2017 edition, the picture puzzle feature Hocus-Focus (original artist and creator, Henry Boltinoff,---1914-2001) presented a woman taxi passenger in the back seat screaming at a much irritated cabby, a cartoon funny in the stark reality of how it can truly be---you the inanimate object berated by the righteous, indignant customer. Having experienced exactly that, a female passenger screaming at the top-of-her-lungs during a torrential rain storm, I can attest that it is a real and true portrayal. That she finally muted herself was a blessing bestowed by the taxi angels. God! what an absolute _____ she was!
And yesterday, the young doormen at the Stadium Silver Cloud Hotel actually requested my car keys when all I was doing was zipping into the lobby to find a passenger who had already grabbed the first cab driving by. I told them that, one, I didn't trust them, and two, that I required psychiatric help but truly I was joking because their request wasn't at all humorous, the first time in 29 years I have heard such utter nonsense.
Over the years, hotel doorman have displayed a decorum translating into the recognition that we are all working together. All I got at that moment in time were some very dirty looks when my actions made it clear that, contrary to all previous preconceived notions, they really were not in charge. But the truth is, if the hotel architects had designed a pull-off in front on 1st Avenue South, all this kind of nonsense would not exist. See what happens when you go to college for 12 years to learn everything except commonsense and accommodation to reality?---wide spread misery and confusion for all concerned. If you don't think that is true then you should go back to college for another one hundred years until you get it straight that architectural design is about human accommodation and function and little else. Are buildings works of art? Only if they also serve the joint purpose of allowing people to work and function. If not, the structure is a failure and redesign is the order of the new day.
But getting back to the subject at hand, last week's blog requires a clarification, given I misspoke concerning City and County Uber requirements. John Megow, current manager at the City of Seattle for Regulatory Compliance and Consumer Protection, sent me an email spelling out the rules as they pertain to TNC operators. John sent me item F, reproduced here, which spells out succinctly what is expected:
F. Requires that passengers be able to view a picture of the driver and vehicle license plate number on smart phone, tablet or other mobile device used to connect with the TNC dispatch application before the trip is initiated. (Class B)
This makes perfect sense, explaining why the Uber consumer can locate their particular operator in a sea of cars. I always wondered how that was managed.
Mister Megow also said they were looking into the situation I encountered a few weeks ago in the Fremont, having observed an Uber car with a top-light attached atop of the driver's blue Toyota. When approached, the young guy informed me that "He was a free man and could do anything he wanted to do!" He then went into a rant about communists controlling societal rules. Given that he was a true "loon" I kind of liked him, recognizing him as a fellow "taxi lunatic" though he is competitor and out to take my potential fare. I can say the same about my fellow Yellow-ites but knowing that we are in the same taxi-boat we clearly tolerate each other. And of course we have taken our daily medications.
Given then what I now know, I suppose the City of Seattle had the right to issue tickets to those four Yellow cabbies after all but I do question why they were not initially warned instead. If anyone truly needs to know a cabbie's identity all they need to do is write down the cab number and contact the City or County. Unlike Uber and Lyft, we cabbies are the proverbial sore thumb, our neon Yellow cars broadcasting to all who we are.
What is the secret? There is no secret. And in some cites, cities of course that care about their cabbies, the cab number in printed in large numerals atop the car, making it viewable from the air. In short, everyone knows, and can know who we are, secret agent men ( or women) we ain't.
Important Issues 2017
Regulators
Probably the most significant issue facing us in the taxi industry is how we are treated and regulated by regulatory authorities both locally and nationally. For instance it isn't funny what is happening at Sea-Tac with the taxi operators since the transfer over to Eastside. Again and again I hear reports of drivers not receiving one solitary dispatched call in over three months. This and having their actual airport hours substantially reduced is solely the Port Commission's responsibility and no one else.
If they truly care, as they repeat over and over, then the Port Commission will reopen their decision and thoroughly reexamine the situation minus any and all previous opinion. But unfortunately this is just one example of an industry under siege from the very people responsible for protecting them. Does this make any sense? No, not if you are completely honest---it doesn't make any sense.
Cab Associations and Companies
If you can't depend upon the very associations and companies you are connected with, then an intimate trust has been broken, making it something that is very difficult, if not impossible, to mend. That the American cab companies and associations have treated cabbies as their personal cash cows goes without question. As questionable as this business arrangement and relationship has been, it worked when taxi was the dominant ride transportation provider. Now with its ascendancy in wane, new questions to old problems arise. Will the great adjustment required happen before taxi itself disappears from the American transportation arena, taxi becoming a mere nostalgic memory? One hopes, just as is necessary with governmental regulators, that commonsense will prevail and what was once a hierarchical arrangement transposes into a functional partnership.
To that end, the plan currently at Seattle Yellow is for me to develop a heretofore unseen comprehensive training program that will both revolutionize and modernize driving training, assuring as much as humanly possible, that the newly minted Yellow cabbie will have some idea how to find a address and relate to the difficult passenger. That Yellow has agreed to this is the kind of necessary acknowledgement I am referencing. It is a beginning. It is a start.
Driver Professionalism
Without good and efficient cabbies we are dead, hopelessly adrift in the transportation sea. There has to be a recognition from the majority of cabbies nationally that we must be better than Uber and Lyft. Now that shouldn't be very hard given that they are, across the board, clueless amateurs, and that we, especially the veterans amongst us, are capable of providing superior service.
It is simple. We in the taxi industry must be the pinnacle of professionalism. Anything short of that must be deemed unacceptable. Be clear, guys and gals, we are in a fight for our very professional lives. Take the challenge seriously or collectively we are doomed. That is the way it is. Any opinion to the opposite is erroneous. It is wrong.
01/26/2017 Postscript----HopeLink News
Pushing myself to finish last night before the library closed, I forget to add what many will find very interesting: Feb 1st, 2017 HopeLink rates will go up from $2.15 per mile to $2.50 per mile. That should bring a smile to everyone who works the HopeLink account.
Another piece of HopeLink news relates to what many of you already know, that once dispatch was transferred to the Las Vegas call center, available HopeLink hours were reduced by 96 hours from a normal 168 hour week. What I didn't know was why it happened. Yesterday I was told that the change came, not from Puget Sound Dispatch, but from HopeLink administrators who were uncomfortable with out-of-state call takers. My only hope is that in the near future HopeLink can be convinced to change its policies concerning this. Personally, my largest fares ever have been generated by HopeLink over the weekends. What it means in real terms is that on Saturday and Sunday other service providers are taking Hopelink passengers over the Cascades to Yakima and other points East. I know that all of us would like to have that $300-400.00 fare instead.
In Seattle Times' Monday 01/23/2017 edition, the picture puzzle feature Hocus-Focus (original artist and creator, Henry Boltinoff,---1914-2001) presented a woman taxi passenger in the back seat screaming at a much irritated cabby, a cartoon funny in the stark reality of how it can truly be---you the inanimate object berated by the righteous, indignant customer. Having experienced exactly that, a female passenger screaming at the top-of-her-lungs during a torrential rain storm, I can attest that it is a real and true portrayal. That she finally muted herself was a blessing bestowed by the taxi angels. God! what an absolute _____ she was!
And yesterday, the young doormen at the Stadium Silver Cloud Hotel actually requested my car keys when all I was doing was zipping into the lobby to find a passenger who had already grabbed the first cab driving by. I told them that, one, I didn't trust them, and two, that I required psychiatric help but truly I was joking because their request wasn't at all humorous, the first time in 29 years I have heard such utter nonsense.
Over the years, hotel doorman have displayed a decorum translating into the recognition that we are all working together. All I got at that moment in time were some very dirty looks when my actions made it clear that, contrary to all previous preconceived notions, they really were not in charge. But the truth is, if the hotel architects had designed a pull-off in front on 1st Avenue South, all this kind of nonsense would not exist. See what happens when you go to college for 12 years to learn everything except commonsense and accommodation to reality?---wide spread misery and confusion for all concerned. If you don't think that is true then you should go back to college for another one hundred years until you get it straight that architectural design is about human accommodation and function and little else. Are buildings works of art? Only if they also serve the joint purpose of allowing people to work and function. If not, the structure is a failure and redesign is the order of the new day.
But getting back to the subject at hand, last week's blog requires a clarification, given I misspoke concerning City and County Uber requirements. John Megow, current manager at the City of Seattle for Regulatory Compliance and Consumer Protection, sent me an email spelling out the rules as they pertain to TNC operators. John sent me item F, reproduced here, which spells out succinctly what is expected:
F. Requires that passengers be able to view a picture of the driver and vehicle license plate number on smart phone, tablet or other mobile device used to connect with the TNC dispatch application before the trip is initiated. (Class B)
This makes perfect sense, explaining why the Uber consumer can locate their particular operator in a sea of cars. I always wondered how that was managed.
Mister Megow also said they were looking into the situation I encountered a few weeks ago in the Fremont, having observed an Uber car with a top-light attached atop of the driver's blue Toyota. When approached, the young guy informed me that "He was a free man and could do anything he wanted to do!" He then went into a rant about communists controlling societal rules. Given that he was a true "loon" I kind of liked him, recognizing him as a fellow "taxi lunatic" though he is competitor and out to take my potential fare. I can say the same about my fellow Yellow-ites but knowing that we are in the same taxi-boat we clearly tolerate each other. And of course we have taken our daily medications.
Given then what I now know, I suppose the City of Seattle had the right to issue tickets to those four Yellow cabbies after all but I do question why they were not initially warned instead. If anyone truly needs to know a cabbie's identity all they need to do is write down the cab number and contact the City or County. Unlike Uber and Lyft, we cabbies are the proverbial sore thumb, our neon Yellow cars broadcasting to all who we are.
What is the secret? There is no secret. And in some cites, cities of course that care about their cabbies, the cab number in printed in large numerals atop the car, making it viewable from the air. In short, everyone knows, and can know who we are, secret agent men ( or women) we ain't.
Important Issues 2017
Regulators
Probably the most significant issue facing us in the taxi industry is how we are treated and regulated by regulatory authorities both locally and nationally. For instance it isn't funny what is happening at Sea-Tac with the taxi operators since the transfer over to Eastside. Again and again I hear reports of drivers not receiving one solitary dispatched call in over three months. This and having their actual airport hours substantially reduced is solely the Port Commission's responsibility and no one else.
If they truly care, as they repeat over and over, then the Port Commission will reopen their decision and thoroughly reexamine the situation minus any and all previous opinion. But unfortunately this is just one example of an industry under siege from the very people responsible for protecting them. Does this make any sense? No, not if you are completely honest---it doesn't make any sense.
Cab Associations and Companies
If you can't depend upon the very associations and companies you are connected with, then an intimate trust has been broken, making it something that is very difficult, if not impossible, to mend. That the American cab companies and associations have treated cabbies as their personal cash cows goes without question. As questionable as this business arrangement and relationship has been, it worked when taxi was the dominant ride transportation provider. Now with its ascendancy in wane, new questions to old problems arise. Will the great adjustment required happen before taxi itself disappears from the American transportation arena, taxi becoming a mere nostalgic memory? One hopes, just as is necessary with governmental regulators, that commonsense will prevail and what was once a hierarchical arrangement transposes into a functional partnership.
To that end, the plan currently at Seattle Yellow is for me to develop a heretofore unseen comprehensive training program that will both revolutionize and modernize driving training, assuring as much as humanly possible, that the newly minted Yellow cabbie will have some idea how to find a address and relate to the difficult passenger. That Yellow has agreed to this is the kind of necessary acknowledgement I am referencing. It is a beginning. It is a start.
Driver Professionalism
Without good and efficient cabbies we are dead, hopelessly adrift in the transportation sea. There has to be a recognition from the majority of cabbies nationally that we must be better than Uber and Lyft. Now that shouldn't be very hard given that they are, across the board, clueless amateurs, and that we, especially the veterans amongst us, are capable of providing superior service.
It is simple. We in the taxi industry must be the pinnacle of professionalism. Anything short of that must be deemed unacceptable. Be clear, guys and gals, we are in a fight for our very professional lives. Take the challenge seriously or collectively we are doomed. That is the way it is. Any opinion to the opposite is erroneous. It is wrong.
01/26/2017 Postscript----HopeLink News
Pushing myself to finish last night before the library closed, I forget to add what many will find very interesting: Feb 1st, 2017 HopeLink rates will go up from $2.15 per mile to $2.50 per mile. That should bring a smile to everyone who works the HopeLink account.
Another piece of HopeLink news relates to what many of you already know, that once dispatch was transferred to the Las Vegas call center, available HopeLink hours were reduced by 96 hours from a normal 168 hour week. What I didn't know was why it happened. Yesterday I was told that the change came, not from Puget Sound Dispatch, but from HopeLink administrators who were uncomfortable with out-of-state call takers. My only hope is that in the near future HopeLink can be convinced to change its policies concerning this. Personally, my largest fares ever have been generated by HopeLink over the weekends. What it means in real terms is that on Saturday and Sunday other service providers are taking Hopelink passengers over the Cascades to Yakima and other points East. I know that all of us would like to have that $300-400.00 fare instead.
Tuesday, January 17, 2017
A Biblical Pestilence?
What Have We Wrought?
Can it be true,
or can it be not,
what we have brought
upon ourselves?
Could it be a divine
old Testament
pestilence
reminding us sins are
counted
and the numbers are in,
God
smiting us like
so many wayward
Egyptians
in a blood-red
sea?
Again
having done what,
what have we
done
to be punished so?
While of course an exaggeration, it does at times seem that we in taxi industry are cursed or under attack from less than benign spirits, given the numbers of obstacles placed in from of us, obstructing from making a simple dollar. Last week four Yellow cabbies were given citations from the City of Seattle for the crime of not having their for-hire licenses copied, enlarged, then posted in the cab.
That the 10,000 plus Seattle Uber and Lyft drivers, under the same requirement having a current and valid for-hire license are neither stopped nor cited for similar violations says much about what is occurring. The question is both why are we treated differently and just why does the City of Seattle and King County think we in the taxi industry will continue to accept the unacceptable? Puzzling it is but certainly not indecipherable.
When actions like these are this contradictory, there must be an easily assessable key to unlock what isn't truly a mystery, Sherlock Holmes I am sure quickly solving the case because the perpetrators are well known, knowing who they are other than personal motives. Just what are their motives, and if they are not working for us, who is their employer? Yes, Mister Holmes, help us as we tire, growing weary from this unjust and inhumane persecution. Enough already, enough!
Laura Nyro's "Save the County"
For anyone depressed about current happenings in our country, I suggest you listen to Laura Nyro's (1947-1997) song from her 1969 album, "New York Tendaberry"----"Save The Country," something that might boost the spirits.
"Come on people
come on children
come on down to the glory river
gonna wash you up
and wash you down
gonna lay the devil"
(we're gonna lay that devil down!)
Again
having done what,
what have we
done
to be punished so?
While of course an exaggeration, it does at times seem that we in taxi industry are cursed or under attack from less than benign spirits, given the numbers of obstacles placed in from of us, obstructing from making a simple dollar. Last week four Yellow cabbies were given citations from the City of Seattle for the crime of not having their for-hire licenses copied, enlarged, then posted in the cab.
That the 10,000 plus Seattle Uber and Lyft drivers, under the same requirement having a current and valid for-hire license are neither stopped nor cited for similar violations says much about what is occurring. The question is both why are we treated differently and just why does the City of Seattle and King County think we in the taxi industry will continue to accept the unacceptable? Puzzling it is but certainly not indecipherable.
When actions like these are this contradictory, there must be an easily assessable key to unlock what isn't truly a mystery, Sherlock Holmes I am sure quickly solving the case because the perpetrators are well known, knowing who they are other than personal motives. Just what are their motives, and if they are not working for us, who is their employer? Yes, Mister Holmes, help us as we tire, growing weary from this unjust and inhumane persecution. Enough already, enough!
Laura Nyro's "Save the County"
For anyone depressed about current happenings in our country, I suggest you listen to Laura Nyro's (1947-1997) song from her 1969 album, "New York Tendaberry"----"Save The Country," something that might boost the spirits.
"Come on people
come on children
come on down to the glory river
gonna wash you up
and wash you down
gonna lay the devil"
(we're gonna lay that devil down!)
Thursday, January 12, 2017
Essay: The Psychological Toll Of Driving A Cab
Why Driving A Taxi Is A Mental Heath Issue
Everybody knows cabbies are crazy. Just visit Manhattan and manifested before your eyes will be thousands of Travis Bickles, Robert De Niro's famously deranged character in the 1976 film, "Taxi Driver." But what is never discussed is why even I can become, even just for a minute, another Travis Bickle, a human being suddenly out-of-their-mind, recklessly accelerating their cab down the crowded roadway?
Inherently connected to cab driving is an unending, incessant battering of body and psyche guaranteed to debilitate anyone. From my personal experience I don't see how anyone alive could remain immune from the combined insult that is taxi, Darwinian evolution not adjusting fast enough to the untenable, when within a mere few minutes with the wrong passenger, all personal tranquility is utterly and instantly destroyed, breaking you down and transforming you into something you never, ever wanted to be: a thoroughly discouraged and miserable human being, with your worse instincts taking over, especially immaturity, miring you in a sticky morass not completely of your own making.
Again, what I have found is that this state of mind, or state of mental health, is unavoidable when driving a cab, the implications serious and personal. Of course every occupation, even the highest and most prestigious, contain drawbacks and inherent negatives. The real danger and problem connected to the "crazed cabbie" syndrome is its potential permanency, similar to various types of schizophrenia, this very real psychosis incorporating into an individual's real and extant personality; and once entrenched, making it extremely difficult to remove. How many cabbies are inclined to seek therapy, parking themselves upon the psychiatric couch or join the embracing circle of group therapy? Not many is the quick answer.
As said, it is nearly impossible for me or any other cabbie to resist the unavoidable, the unrelenting physical and mental beating we all experience daily. Imagine the interminable pounding of the sea upon the shoreline and you have a good idea of our average day. My sole motivation for writing this examination is concern over my own behavior, worried that carryover is affecting what I am doing overall, which for me means my writing, my current book and what I am doing to ultimately be successful and live solely from my writing.
As mentioned multiple times, my previous professional background as counselor, case-manager and therapist puts me in a special position to comprehend what is happening around me. And seeing I am unable to insulate myself from taxi's damaging impact, it scares the hell out of me, strongly suggesting that what I am doing might be suicidal, ultimately killing myself by a thousand cuts. I have always viewed taxi as the means to a positive conclusion, not a dead-end leading to confusion and failure.
And given that, there has always been an assigned logic for my travelling to Mexico and other points across the globe as often as I do, travel acting as a necessary antidote to the poison that is taxi. Without travel I could not keep driving cab. It is as simple as that but as is usually acknowledged, poison habitually ingested leads to inevitable death regardless of steps taken.
Friday I will be back in the cab for a least a half a shift, fully knowing it is a less than healthy choice. As is well-known with the therapeutic process, awareness of a personal issue or problem is just the beginning of the path forward toward resolution and well-being. Can I and all my fellow cabbies do the work necessary to alter the unchangeable?
My honest response is I don't know, feeling the odds are against us, the raging taxi sea the ultimate victor, old Neptune throwing his net and dragging us down to deepest fathoms of despair, our broken selves then tossed back upon the rocks, destined for the fishes or unmarked graves, collectively more than forgotten, our suffering never noticed nor seen, acknowledgment never to be our final benediction.
Everybody knows cabbies are crazy. Just visit Manhattan and manifested before your eyes will be thousands of Travis Bickles, Robert De Niro's famously deranged character in the 1976 film, "Taxi Driver." But what is never discussed is why even I can become, even just for a minute, another Travis Bickle, a human being suddenly out-of-their-mind, recklessly accelerating their cab down the crowded roadway?
Inherently connected to cab driving is an unending, incessant battering of body and psyche guaranteed to debilitate anyone. From my personal experience I don't see how anyone alive could remain immune from the combined insult that is taxi, Darwinian evolution not adjusting fast enough to the untenable, when within a mere few minutes with the wrong passenger, all personal tranquility is utterly and instantly destroyed, breaking you down and transforming you into something you never, ever wanted to be: a thoroughly discouraged and miserable human being, with your worse instincts taking over, especially immaturity, miring you in a sticky morass not completely of your own making.
Again, what I have found is that this state of mind, or state of mental health, is unavoidable when driving a cab, the implications serious and personal. Of course every occupation, even the highest and most prestigious, contain drawbacks and inherent negatives. The real danger and problem connected to the "crazed cabbie" syndrome is its potential permanency, similar to various types of schizophrenia, this very real psychosis incorporating into an individual's real and extant personality; and once entrenched, making it extremely difficult to remove. How many cabbies are inclined to seek therapy, parking themselves upon the psychiatric couch or join the embracing circle of group therapy? Not many is the quick answer.
As said, it is nearly impossible for me or any other cabbie to resist the unavoidable, the unrelenting physical and mental beating we all experience daily. Imagine the interminable pounding of the sea upon the shoreline and you have a good idea of our average day. My sole motivation for writing this examination is concern over my own behavior, worried that carryover is affecting what I am doing overall, which for me means my writing, my current book and what I am doing to ultimately be successful and live solely from my writing.
As mentioned multiple times, my previous professional background as counselor, case-manager and therapist puts me in a special position to comprehend what is happening around me. And seeing I am unable to insulate myself from taxi's damaging impact, it scares the hell out of me, strongly suggesting that what I am doing might be suicidal, ultimately killing myself by a thousand cuts. I have always viewed taxi as the means to a positive conclusion, not a dead-end leading to confusion and failure.
And given that, there has always been an assigned logic for my travelling to Mexico and other points across the globe as often as I do, travel acting as a necessary antidote to the poison that is taxi. Without travel I could not keep driving cab. It is as simple as that but as is usually acknowledged, poison habitually ingested leads to inevitable death regardless of steps taken.
Friday I will be back in the cab for a least a half a shift, fully knowing it is a less than healthy choice. As is well-known with the therapeutic process, awareness of a personal issue or problem is just the beginning of the path forward toward resolution and well-being. Can I and all my fellow cabbies do the work necessary to alter the unchangeable?
My honest response is I don't know, feeling the odds are against us, the raging taxi sea the ultimate victor, old Neptune throwing his net and dragging us down to deepest fathoms of despair, our broken selves then tossed back upon the rocks, destined for the fishes or unmarked graves, collectively more than forgotten, our suffering never noticed nor seen, acknowledgment never to be our final benediction.
Wednesday, January 4, 2017
Worst New Year's Eve Ever? Instead Of A Big Bang, A Fizzle
Snow whispering down
all day long,
earth has vanished
leaving only sky.
Joso 1662-1704
Historically there have been great expectations connected to the yearly January 31st celebrations, cabbies fighting to get a cab for the legendary night. I left the first company I worked for, Classic Cab, over an argument over an invented fee created just for me---one hundred dollars to drive New Years Eve 1989, more or less beginning what was my second year in the business, my first New Years Eve 1988 as a cabbie spent not driving but instead eating Chinese take-out in London while recovering from a cold, not anywhere near the interior of a Seattle cab. I was on my way to northern Wales and damn glad I went, a most memorable ten days lounging in a library reading ten books and drinking strong tea and scotch whiskey, a very good way to start a new year.
I remember one past celebratory night when I grossed (or rolled) over $600.00 during a standard 12-hour shift; so as is said, those were the days and unfortunately, at least for one night, that kind of occurrence appears to be long gone. What it means for the future long-term, I can't tell you, perhaps a post-midnight snow storm or post-election fatigue factoring into 2017's low turnout. Simply why would you want to cheer and welcome in the new year when instead you just want to cry, snow and bad news chilling the very bone.
Though it isn't like there wasn't an initial burst after midnight because there was a quick frenzy lasting a mere 3 hours or so instead of the usual blast lasting deep into the morning, business once extending past seven, people going every which way north, south, east and west. Those were, even recently, the "great times" when everybody on a busy holiday were making money "hand over fist," averaging something like $50.-70.00 per hour, with some guys making in one shift what they might bring in over the course of a normal week. That's why everybody wanted to be out there but alas, no more, the taxi bell tolling but not for thee!
Bad News on the Sea-Tac Front
A year-end news followup from the Seattle Weekly confirmed what has been screamed out recently, that the taxi transition at the airport has been a near failure, with the now 405 taxi owners paying $155.00 a week for an nonexistent dispatch system. It appears that the Port of Seattle needs to speed up its scheduled six-month review to the present day, asking both Eastside and themselves who is responsible for a completely unacceptable situation. Sea-Tac E-Cab operators are freaking out because they are not making any money.
And how is this fair? Not in any way, shape or form can any of this be considered fair. Again, what was the Port of Seattle thinking? I think the answer is clear. They were not thinking but instead, angered and flustered, assigning ultimate blame to the innocent.
Well, if this is what the Port intended and wanted, they have certainly accomplished it, the drivers now truly suffering, having problems paying their bills. It is as if the Port of Seattle were suddenly the Roman Catholic Church, grading all actions as culpable sin. As nearly 2000 years of liturgical history have shown, it isn't the most effective methodology. Shall we instead tear down the confessional closet, and begin, since it is a new year, real and constructive conversation toward finding viable solutions? Let us pray that this will be the course taken, or "heaven help us," as there might be "hell to pay" or other less than positive avenues raising their ugly heads in the very near future. May peace reign and mouths fed, in whatever appropriate order.
Surge You!
If there is one positive, Uber now tells the consumer when it is about to screw you, a big improvement over the recent past when, surprise, surprise, your expected rate had somehow quadrupled and your cheap ride suddenly wasn't cost-effective any more. Post-New Years midnight Uber again instituted its now infamous surge charges, asking a hell a lot of money for a basic ride home. One example was the guy I took to Redmond, Washington after the guy refused to pay Uber $90.00 for the same ride costing him $30.00 to Beacon Hill earlier in the evening. My meter was just over $52.00. He gave me $63.00, making it my best post-midnight fare.
After him I got two guys going from Capital Hill to Magnolia who gave me thirty for a twenty dollar fare which included a stop at a store. Uber at that moment was requesting $50.00 for what is at most a $17:00 ride.
And what was the Uber quote for a ride from Sea-Tac to Ballard? $180.00 for what would be a $50-65.00 taxi ride depending on the Ballard address. As Bob Dylan sang, When will they ever learn?" Good question, isn't it?
Thank You, Seahawks!
Since our local NFL team won their division it means that we cabbies will be working another home game come late Saturday afternoon. Yea team and all that kind of stuff!
Poem: A Quick Thought
There was Simple
who wasn't
and Complex who tried
to understand
when it wasn't difficult
unless you thought
it was easy;
and I dare say not
this instance,
moment or night,
as
basic is simple
translating into
the
complex.
This might or not apply to the situation at hand, it being something I wrote last October 2015 in Krakow, Poland. I will end this week's posting with a haiku by Issa 1763-1828, a poem relating to authority:
In my small village
even the flies
aren't afraid
to bite a big man.
Both haiku are taken from "Haiku Harvest---Japanese Haiku, Series IV"
Translation by Peter Beilenson & Harry Behn" and Published by The Peter Pauper Press, 1962
I suggest to everyone to remember the Issa poem when considering legal responses. Don't let yourself be stepped upon by those in power. It is a very bad idea. Just because they have the power doesn't mean they are either just or correct. Back on December 18th, 1944, the United Supreme Court upheld, in a 6-3 decision, the constitutionality of the internment of Japanese-Americans on the basis of military necessity. Even though new legal rulings have been made, that 1944 decision continues to stand as established law. Both amazing and scary to think we might have to address again what never should have happened in the first place. Using FDR's 1942 rationale, he could have locked up my grandparents, their home countries making up part of the enemy AXIS alliance (Germany, Japan, Italy, Hungary, Bulgaria, Romania). And what purpose that would have served I would never know? For that matter they could have interned my own parents. Truly mind-boggling to think that such things could occur to one's own family, having Toledo, Ohio's Hungarian community rounded up and sent to concentration camps. But as American history has shown, strange and stranger things have happened. When a die-hard liberal like LBJ's vice-president Hubert Humphrey could once support concentration camps, then anything might be possible. Watch out!
all day long,
earth has vanished
leaving only sky.
Joso 1662-1704
Historically there have been great expectations connected to the yearly January 31st celebrations, cabbies fighting to get a cab for the legendary night. I left the first company I worked for, Classic Cab, over an argument over an invented fee created just for me---one hundred dollars to drive New Years Eve 1989, more or less beginning what was my second year in the business, my first New Years Eve 1988 as a cabbie spent not driving but instead eating Chinese take-out in London while recovering from a cold, not anywhere near the interior of a Seattle cab. I was on my way to northern Wales and damn glad I went, a most memorable ten days lounging in a library reading ten books and drinking strong tea and scotch whiskey, a very good way to start a new year.
I remember one past celebratory night when I grossed (or rolled) over $600.00 during a standard 12-hour shift; so as is said, those were the days and unfortunately, at least for one night, that kind of occurrence appears to be long gone. What it means for the future long-term, I can't tell you, perhaps a post-midnight snow storm or post-election fatigue factoring into 2017's low turnout. Simply why would you want to cheer and welcome in the new year when instead you just want to cry, snow and bad news chilling the very bone.
Though it isn't like there wasn't an initial burst after midnight because there was a quick frenzy lasting a mere 3 hours or so instead of the usual blast lasting deep into the morning, business once extending past seven, people going every which way north, south, east and west. Those were, even recently, the "great times" when everybody on a busy holiday were making money "hand over fist," averaging something like $50.-70.00 per hour, with some guys making in one shift what they might bring in over the course of a normal week. That's why everybody wanted to be out there but alas, no more, the taxi bell tolling but not for thee!
Bad News on the Sea-Tac Front
A year-end news followup from the Seattle Weekly confirmed what has been screamed out recently, that the taxi transition at the airport has been a near failure, with the now 405 taxi owners paying $155.00 a week for an nonexistent dispatch system. It appears that the Port of Seattle needs to speed up its scheduled six-month review to the present day, asking both Eastside and themselves who is responsible for a completely unacceptable situation. Sea-Tac E-Cab operators are freaking out because they are not making any money.
And how is this fair? Not in any way, shape or form can any of this be considered fair. Again, what was the Port of Seattle thinking? I think the answer is clear. They were not thinking but instead, angered and flustered, assigning ultimate blame to the innocent.
Well, if this is what the Port intended and wanted, they have certainly accomplished it, the drivers now truly suffering, having problems paying their bills. It is as if the Port of Seattle were suddenly the Roman Catholic Church, grading all actions as culpable sin. As nearly 2000 years of liturgical history have shown, it isn't the most effective methodology. Shall we instead tear down the confessional closet, and begin, since it is a new year, real and constructive conversation toward finding viable solutions? Let us pray that this will be the course taken, or "heaven help us," as there might be "hell to pay" or other less than positive avenues raising their ugly heads in the very near future. May peace reign and mouths fed, in whatever appropriate order.
Surge You!
If there is one positive, Uber now tells the consumer when it is about to screw you, a big improvement over the recent past when, surprise, surprise, your expected rate had somehow quadrupled and your cheap ride suddenly wasn't cost-effective any more. Post-New Years midnight Uber again instituted its now infamous surge charges, asking a hell a lot of money for a basic ride home. One example was the guy I took to Redmond, Washington after the guy refused to pay Uber $90.00 for the same ride costing him $30.00 to Beacon Hill earlier in the evening. My meter was just over $52.00. He gave me $63.00, making it my best post-midnight fare.
After him I got two guys going from Capital Hill to Magnolia who gave me thirty for a twenty dollar fare which included a stop at a store. Uber at that moment was requesting $50.00 for what is at most a $17:00 ride.
And what was the Uber quote for a ride from Sea-Tac to Ballard? $180.00 for what would be a $50-65.00 taxi ride depending on the Ballard address. As Bob Dylan sang, When will they ever learn?" Good question, isn't it?
Thank You, Seahawks!
Since our local NFL team won their division it means that we cabbies will be working another home game come late Saturday afternoon. Yea team and all that kind of stuff!
Poem: A Quick Thought
There was Simple
who wasn't
and Complex who tried
to understand
when it wasn't difficult
unless you thought
it was easy;
and I dare say not
this instance,
moment or night,
as
basic is simple
translating into
the
complex.
This might or not apply to the situation at hand, it being something I wrote last October 2015 in Krakow, Poland. I will end this week's posting with a haiku by Issa 1763-1828, a poem relating to authority:
In my small village
even the flies
aren't afraid
to bite a big man.
Both haiku are taken from "Haiku Harvest---Japanese Haiku, Series IV"
Translation by Peter Beilenson & Harry Behn" and Published by The Peter Pauper Press, 1962
I suggest to everyone to remember the Issa poem when considering legal responses. Don't let yourself be stepped upon by those in power. It is a very bad idea. Just because they have the power doesn't mean they are either just or correct. Back on December 18th, 1944, the United Supreme Court upheld, in a 6-3 decision, the constitutionality of the internment of Japanese-Americans on the basis of military necessity. Even though new legal rulings have been made, that 1944 decision continues to stand as established law. Both amazing and scary to think we might have to address again what never should have happened in the first place. Using FDR's 1942 rationale, he could have locked up my grandparents, their home countries making up part of the enemy AXIS alliance (Germany, Japan, Italy, Hungary, Bulgaria, Romania). And what purpose that would have served I would never know? For that matter they could have interned my own parents. Truly mind-boggling to think that such things could occur to one's own family, having Toledo, Ohio's Hungarian community rounded up and sent to concentration camps. But as American history has shown, strange and stranger things have happened. When a die-hard liberal like LBJ's vice-president Hubert Humphrey could once support concentration camps, then anything might be possible. Watch out!
Tuesday, December 27, 2016
Who Is Ultimately Responsible?---A Year-End Postscript
While I'd rather not point fingers or assign blame, isn't someone other than the driver liable for issuing for-hire driving licenses to the blatantly ill-prepared? How can that not be true when the City of Seattle and King County are making the final decisions as to who is and isn't qualified to drive a taxi or flat-rate or Uber car? By presenting a few anecdotal examples I'll let you the reader decide what is true or not. If the regulators are not responsible, then does it fall completely upon the newly arrived immigrant or driver amateur to solely understand something that is totally new to them?
As I have noted many times before, most professions demand clear demonstrations of knowledge and ability before certifying that the doctor or attorney or airline pilot is ready to enter and practice their profession. But if "adding water and mix" is your sole criteria for licensing individuals then it is not surprising that too many of the new for-hire drivers are clueless, and moreover, a clear danger to others. Again, see if you agree after reading these few choice examples of what should be avoided not once, not twice but for all times in the future.
---Saturday a passenger told me about the accident she witnessed at the intersection of 3rd & Bell, when a flat-rate for-hire driver hit a pedestrian and attempted to drive off without lending assistance. She saw all this firsthand because she was sitting in that very same flat-rate car which kept driving until she called the police from the back seat. The driver was from East Africa, spoke fractured English and was at that point scared out of his mind. I am sure he will never drive professionally again. What will happen to him or his family I hate to think. Thankfully it sounds like the injuries to the woman struck by him are minor but trying to leave the accident scene was a huge error. As I keep telling (when the situation warrants it) many fellow cabbies, that even though you are now an American citizen, it doesn't me you can't be deported back to your home country. I guess, unlike me, they never read the newspaper and the repeated accounts of felons sent back to where they never wanted to return.
---Picking up at a post-Seahawk game about a month ago the passengers recounted a story how their young flat-rate driver neither knew where the Seahawk stadium was nor how to get there though their hotel located at 4th & Spring is only about a half-mile away as the taxi flies. A nice young man, they said, but clearly not ready to be driving people around for a living. They felt sorry for him.
---Sticking to the flat-rate theme, yesterday a passenger at the train station made sure my car had a meter because of recent experiences with those non-metered flat-rate cars, drivers providing him estimates usually 50 percent higher than legal rates. Enjoying the ride home, he said that my kind of professionalism is underrated and unrecognized, meaning he was tired of getting ripped-off by all those drivers who fall in a different category.
---Not to leave taxis totally out of the maligned limelight, a passenger last night told me about a crazy, speeding Orange taxi driver who recklessly tailgated a city bus. "He scared me!"
---Two weeks ago I picked up a drunk young man whose Uber driver had dropped him off at the West Seattle ferry terminal, a location literally four miles from where he wanted to go. Putting his destination address in his app request, he fell asleep only to be put out next to Lincoln Park. Where he needed to go and where I took him to was a house located in the 8000 block of 36th Avenue South over on Beacon Hill. Another lament was that his telephone had been left in the errant Uber and he didn't know how to get it back.
---That same day but later in the evening two party goers told me how earlier their Uber driver had scared them "to death" by insisting by not once but twice making a left-hand turn from a middle lane, their driver in this instance a middle-aged white woman.
------------------------------------------------------------------------------------------------------------
So reader jury, who is to blame, who is responsible for these small and not-so-small instances of professional driver failure? Last year there was a rookie Yellow cabbie who didn't know how to get his passengers from King Street Station to the airport, yet another example of what I am pointing out, a problem affecting all of the driving services regardless of what they call themselves. My guess, if all the mistakes were listed from a given day, they might amount to the hundreds if not the thousands, unseen errors cluttering a given professional day and night, unknown to everyone but the frightened passenger clinging in terror to the back seat.
And when will this kind of nonsense stop? Clearly when, and only when Seattle and King County's licensing administrators recognize that what they are doing is neither reasonable or justifiable: licensing the unprepared to do something that is very difficult---taking passengers safely and efficiently from point A to B over Seattle's clogged and dangerous streets. If the situation doesn't change, isn't it time to ask just why are they not changing licensing criteria and polices? It is a good question, one begging for an answer in 2017, not 2117!
Happy New Year! Be safe! And given all this rain we are having, no tailgating, please!
As I have noted many times before, most professions demand clear demonstrations of knowledge and ability before certifying that the doctor or attorney or airline pilot is ready to enter and practice their profession. But if "adding water and mix" is your sole criteria for licensing individuals then it is not surprising that too many of the new for-hire drivers are clueless, and moreover, a clear danger to others. Again, see if you agree after reading these few choice examples of what should be avoided not once, not twice but for all times in the future.
---Saturday a passenger told me about the accident she witnessed at the intersection of 3rd & Bell, when a flat-rate for-hire driver hit a pedestrian and attempted to drive off without lending assistance. She saw all this firsthand because she was sitting in that very same flat-rate car which kept driving until she called the police from the back seat. The driver was from East Africa, spoke fractured English and was at that point scared out of his mind. I am sure he will never drive professionally again. What will happen to him or his family I hate to think. Thankfully it sounds like the injuries to the woman struck by him are minor but trying to leave the accident scene was a huge error. As I keep telling (when the situation warrants it) many fellow cabbies, that even though you are now an American citizen, it doesn't me you can't be deported back to your home country. I guess, unlike me, they never read the newspaper and the repeated accounts of felons sent back to where they never wanted to return.
---Picking up at a post-Seahawk game about a month ago the passengers recounted a story how their young flat-rate driver neither knew where the Seahawk stadium was nor how to get there though their hotel located at 4th & Spring is only about a half-mile away as the taxi flies. A nice young man, they said, but clearly not ready to be driving people around for a living. They felt sorry for him.
---Sticking to the flat-rate theme, yesterday a passenger at the train station made sure my car had a meter because of recent experiences with those non-metered flat-rate cars, drivers providing him estimates usually 50 percent higher than legal rates. Enjoying the ride home, he said that my kind of professionalism is underrated and unrecognized, meaning he was tired of getting ripped-off by all those drivers who fall in a different category.
---Not to leave taxis totally out of the maligned limelight, a passenger last night told me about a crazy, speeding Orange taxi driver who recklessly tailgated a city bus. "He scared me!"
---Two weeks ago I picked up a drunk young man whose Uber driver had dropped him off at the West Seattle ferry terminal, a location literally four miles from where he wanted to go. Putting his destination address in his app request, he fell asleep only to be put out next to Lincoln Park. Where he needed to go and where I took him to was a house located in the 8000 block of 36th Avenue South over on Beacon Hill. Another lament was that his telephone had been left in the errant Uber and he didn't know how to get it back.
---That same day but later in the evening two party goers told me how earlier their Uber driver had scared them "to death" by insisting by not once but twice making a left-hand turn from a middle lane, their driver in this instance a middle-aged white woman.
------------------------------------------------------------------------------------------------------------
So reader jury, who is to blame, who is responsible for these small and not-so-small instances of professional driver failure? Last year there was a rookie Yellow cabbie who didn't know how to get his passengers from King Street Station to the airport, yet another example of what I am pointing out, a problem affecting all of the driving services regardless of what they call themselves. My guess, if all the mistakes were listed from a given day, they might amount to the hundreds if not the thousands, unseen errors cluttering a given professional day and night, unknown to everyone but the frightened passenger clinging in terror to the back seat.
And when will this kind of nonsense stop? Clearly when, and only when Seattle and King County's licensing administrators recognize that what they are doing is neither reasonable or justifiable: licensing the unprepared to do something that is very difficult---taking passengers safely and efficiently from point A to B over Seattle's clogged and dangerous streets. If the situation doesn't change, isn't it time to ask just why are they not changing licensing criteria and polices? It is a good question, one begging for an answer in 2017, not 2117!
Happy New Year! Be safe! And given all this rain we are having, no tailgating, please!
Thursday, December 22, 2016
Did Everything Go As Planned?---A Quick Year-End Glance At The Taxi Year 2016
Assuming there will be no startling revelations during these last remaining nine days in this rapidly waning year, I will attempt to review much of importance occurring in 2016. What promises had been made and subsequently broken; which dreams punctured and deflated? Or is it easy to say that, as in previous years, the "taxi baby has been tossed out with the bath water?" Early 16th Century German proverbs aside, it has been true that over the past few years, local taxi interests have been swept into a dusty corner where they remained ignored and unnoticed. What about this past year 2016, can the same be said to be true? Or have new and different attitudes prevailed, repairing the damage and associated despair?
Without question the year's two biggest events was the Eastside-for Hire changeover at Sea-Tac International Airport and the ongoing appeasement aimed at Uber. What both developments quickly translate to is a further loss of taxi market and income, resulting in an overall financial hardship taking years to recoup, if when, if ever.
While the issuance of new taxi medallions should be considered an ultimate positive, too little and too late must be the final assessment, when sometime around 2008 three hundred or more cabs could have been added. If that happened, more than likely the transportation phenomenon that is the local flat-rate for-hire industry would not exist, and the threat represented by Uber/Lyft might have been largely militated.
Mistakes made by City of Seattle and King County taxi regulators and administrators over the past eight years bring us up to where we are now, history coloring our current day to day operations. What will be most helpful in 2017 is for all of in the local taxi industry to recognize our present reality and both create and grasp all available opportunities. They exist, with only depression and our ever-present dysfunction preventing us from making some gains this upcoming year, however small they might seem, going forward always preferable to the opposite direction. .
When the Port of Seattle awarded Eastside-for-Hire the Sea-Tac new outbound service contract, they, intentionally or not compounded Seattle's original administrational error of one, writing into existence the legal conception of flat-rate for-hire vehicles; and two, releasing into the local transportation sector over 250 City of Seattle flat-rate licenses or medallions, with King County issuing unlimited licenses minus any viable business options and plans. While nonsensical, this is what occurs when an administrative bureaucracy, managed by regulators having no prior experience in a given field are handed the keys and told you are now in charge, do what you will minus consequences. And when mistakes are made, all questions concerning accountability are either ignored, or worse, assigned bogus justifications, compounding error after error into what becomes an opaque, unresponsive wall
All this of course I've addressed previously but what it meant is that to survive, Eastside and other flat-rate companies essentially had no other option but to operate illegally within Seattle's city limits, providing some solvency until approximately 3 years later they were finally given legal legitimacy by Seattle and KC. But still, notwithstanding those actions, the collective flat-rate industry remains legally liable, and subject to violations, fines and compensatory damages from that roughly three-year period, given that neither amnesty or exemptions were granted (or for that matter, could be granted by legal authorities). And amazingly, even knowing Eastside's history, the Port of Seattle still thought it prudent (and wise?) to award Eastside-for-Hire the five-year outbound contract, the ramifications of which still reverberate, clearly harming the over 230 independent taxi drivers then operating within the Yellow Cab Taxi Association service umbrella, Sea-Tac's previous outbound service provider.
What makes all of this the more confounding is that Eastside itself did not have within its initial control any metered taxis, meaning it would first have to negotiate with the very operators it had displaced. In other words, the Port of Seattle awarded its outbound contract to a company it knew wasn't prepared to begin operations until it finalized agreements with the same supplanted cabbies. Putting it another way, the Port of Seattle made Eastside the winner, telling the losing cabbies you had no choice but to join your adversaries in a joint, cooperative effort. I suggest everyone grab a dictionary and look up definitions for empathy and see if that applies to the Port's collective actions.
Making all of this even worse, the Port of Seattle knew that Eastside did not have an operational dispatch system for the now 405 taxis now signed up to replace the smaller Yellow cab contingent. Yes, that correct, Eastside signed up nearly 180 more cabs to operate a now smaller market share due official Uber and Lyft availability at Sea-Tac. Those additional cabs display the real desperation felt by many taxi medallion owners in Seattle and King County. High operational costs and fewer drivers willing to cover shifts are forcing owners into a corner, making acceptable what was once clearly unacceptable.
As noted in previous posts, Uber and Lyft has gained nearly 50 percent of once was a more or less 90 percent exclusive taxi market share. So the math here is further skewered against the taxi operators, with the 405 cabs divided into A, B & C sections, limiting their overall access to Sea-Tac to twenty days out of a given month, which is why the new E-Cab operators can be now seen languishing upon Seattle hotel stands, trying to make up for loss revenue. One E-Cab driver told me that their color scheme was confusing to consumers, many not realizing they were actual taxis.
Oh, and on top of paying $7.00 per Sea-Tac pickup (rising to $9.00 at contact's end) regardless of ride distance, they are now paying Eastside $155.00 for an almost nonexistent dispatch. A close colleague and friend of mine currently assisting Eastside has assured me that by this January, meaning a mere nine days from now, all 405 cabbies will have an revenue equal to last January.
While a laudable goal, I personally will be amazed if it is reached, something within the imagination of Lewis Carroll. But if it isn't, there is only one party to blame and that is the Port of Seattle and no one else as it was glaringly obvious to anyone paying attention that Eastside would be hard put to create an up-and-running taxi company literally out of thin air. That the Port of Seattle did this says everything that needs to be said about the Port CEO, the Port Commission and its overall management of outbound taxi services, all this, making cabbies pay $7.00 per outbound trip and the official opening of their direct competitors (Uber & Lyft) to Sea-Tac accessibility: that revenue stream is their only concern, and how it affects all the independent operators is purely incidental.
The Port of Seattle will deny this, and a few months ago I received a Port email verifying their concern but the fruit is in the taxi pudding, with the only question remaining is how can this situation continue without all the cabbies going completely broke? Even with an impressive improvement from Eastside dispatch services, there still remains one very inescapable fact: that the overall market transportation of taxi-like services remains too small to sustain everyone. That is the truth, with everyone one now fighting for a very reduced slice of operational pie. To believe otherwise is to believe in a real and breathing Santa Claus coming down your chimney every hour with yet another fare to Lynnwood or Everett or Olympia. Hey cabbies! this Christmas you ain't getting no sweet kiss beneath the mistletoe but instead a big slap in the face, reddening your nose just like Rudolf, your very favorite Uber reindeer!
Thus summarizing this nearly past year of 2016, I must say all promises concerning business equity have not been met, and grand dreams of renewed profits have been flushed down the toilet. From the regulators, the best I see from them is a "wait and see" approach, hopefully understanding their embrace of Uber in particular has been wholly unsuccessful, and that holding Uber accountable is the only way to protect the transportation consumer. It is past time that Uber accidents both locally and nationally are made public, along with consumer complaints. That the City of Seattle and King County and the Port of Seattle continue to coddle Uber is something that cannot be condoned. And as the recent experience in San Francisco shows, with Uber refusing to cooperate with the City of San Francisco and the State of California over required permits for self-operating cars, Uber continues to believe (and act) like it is above the law.
When will bureaucrats finally recognize the animal they are dealing with? How much evidence do they need before they act in the consumer interest? Currently in the Seattle Times newspaper, Uber is running full page ads against proposed unionization rules put forward by the Seattle City Council, not wanting the City of Seattle to recognize the reality that the majority of Seattle's Uber drivers are not the mythological part-time grandma of Uber promotion but hardworking driver professionals working 50-60 hours a week.
Will 2017 be the year that local administrators and regulators recognize functional reality as it truly is, minus rhetoric and wishful thinking? One can only hope that they will all find common sense in their packages sitting beneath the Christmas trees. Wouldn't that make, as the late Burl Ives sang, for a "Holly, Jolly Christmas" and of course for a Happy upcoming New Year!
Sunday Birthday Boy
While I'd rather not, I don't mind working on my birthday but one does hope to have a little business sweetening the day but this past Sunday the outlook was indeed grim. Coming toward evening I had rolled only $210.00, resigning myself to the day being a complete "bust" when in succession the fare dam burst and money rained upon my disbelieving head.
After Chinese at the Honey Court (and given an unpicked up call-in order by Shelly, my favorite waitress) I headed up to West Seattle to gas up the cab but being offered a fare I accepted and off we went to Magnolia and thirty-three dollars. Gassing up there and heading back to my personal car I was again offered a fare, this time at the Greyhound where a stranded Metro bus driver took me to Renton and another forty dollars including tip. As all us cabbies know, we never truly know what is going to happen next so thank you "taxi universe" for remembering my birthday, a bright red bow tying up the day, singing me one last birthday greeting.
Without question the year's two biggest events was the Eastside-for Hire changeover at Sea-Tac International Airport and the ongoing appeasement aimed at Uber. What both developments quickly translate to is a further loss of taxi market and income, resulting in an overall financial hardship taking years to recoup, if when, if ever.
While the issuance of new taxi medallions should be considered an ultimate positive, too little and too late must be the final assessment, when sometime around 2008 three hundred or more cabs could have been added. If that happened, more than likely the transportation phenomenon that is the local flat-rate for-hire industry would not exist, and the threat represented by Uber/Lyft might have been largely militated.
Mistakes made by City of Seattle and King County taxi regulators and administrators over the past eight years bring us up to where we are now, history coloring our current day to day operations. What will be most helpful in 2017 is for all of in the local taxi industry to recognize our present reality and both create and grasp all available opportunities. They exist, with only depression and our ever-present dysfunction preventing us from making some gains this upcoming year, however small they might seem, going forward always preferable to the opposite direction. .
When the Port of Seattle awarded Eastside-for-Hire the Sea-Tac new outbound service contract, they, intentionally or not compounded Seattle's original administrational error of one, writing into existence the legal conception of flat-rate for-hire vehicles; and two, releasing into the local transportation sector over 250 City of Seattle flat-rate licenses or medallions, with King County issuing unlimited licenses minus any viable business options and plans. While nonsensical, this is what occurs when an administrative bureaucracy, managed by regulators having no prior experience in a given field are handed the keys and told you are now in charge, do what you will minus consequences. And when mistakes are made, all questions concerning accountability are either ignored, or worse, assigned bogus justifications, compounding error after error into what becomes an opaque, unresponsive wall
All this of course I've addressed previously but what it meant is that to survive, Eastside and other flat-rate companies essentially had no other option but to operate illegally within Seattle's city limits, providing some solvency until approximately 3 years later they were finally given legal legitimacy by Seattle and KC. But still, notwithstanding those actions, the collective flat-rate industry remains legally liable, and subject to violations, fines and compensatory damages from that roughly three-year period, given that neither amnesty or exemptions were granted (or for that matter, could be granted by legal authorities). And amazingly, even knowing Eastside's history, the Port of Seattle still thought it prudent (and wise?) to award Eastside-for-Hire the five-year outbound contract, the ramifications of which still reverberate, clearly harming the over 230 independent taxi drivers then operating within the Yellow Cab Taxi Association service umbrella, Sea-Tac's previous outbound service provider.
What makes all of this the more confounding is that Eastside itself did not have within its initial control any metered taxis, meaning it would first have to negotiate with the very operators it had displaced. In other words, the Port of Seattle awarded its outbound contract to a company it knew wasn't prepared to begin operations until it finalized agreements with the same supplanted cabbies. Putting it another way, the Port of Seattle made Eastside the winner, telling the losing cabbies you had no choice but to join your adversaries in a joint, cooperative effort. I suggest everyone grab a dictionary and look up definitions for empathy and see if that applies to the Port's collective actions.
Making all of this even worse, the Port of Seattle knew that Eastside did not have an operational dispatch system for the now 405 taxis now signed up to replace the smaller Yellow cab contingent. Yes, that correct, Eastside signed up nearly 180 more cabs to operate a now smaller market share due official Uber and Lyft availability at Sea-Tac. Those additional cabs display the real desperation felt by many taxi medallion owners in Seattle and King County. High operational costs and fewer drivers willing to cover shifts are forcing owners into a corner, making acceptable what was once clearly unacceptable.
As noted in previous posts, Uber and Lyft has gained nearly 50 percent of once was a more or less 90 percent exclusive taxi market share. So the math here is further skewered against the taxi operators, with the 405 cabs divided into A, B & C sections, limiting their overall access to Sea-Tac to twenty days out of a given month, which is why the new E-Cab operators can be now seen languishing upon Seattle hotel stands, trying to make up for loss revenue. One E-Cab driver told me that their color scheme was confusing to consumers, many not realizing they were actual taxis.
Oh, and on top of paying $7.00 per Sea-Tac pickup (rising to $9.00 at contact's end) regardless of ride distance, they are now paying Eastside $155.00 for an almost nonexistent dispatch. A close colleague and friend of mine currently assisting Eastside has assured me that by this January, meaning a mere nine days from now, all 405 cabbies will have an revenue equal to last January.
While a laudable goal, I personally will be amazed if it is reached, something within the imagination of Lewis Carroll. But if it isn't, there is only one party to blame and that is the Port of Seattle and no one else as it was glaringly obvious to anyone paying attention that Eastside would be hard put to create an up-and-running taxi company literally out of thin air. That the Port of Seattle did this says everything that needs to be said about the Port CEO, the Port Commission and its overall management of outbound taxi services, all this, making cabbies pay $7.00 per outbound trip and the official opening of their direct competitors (Uber & Lyft) to Sea-Tac accessibility: that revenue stream is their only concern, and how it affects all the independent operators is purely incidental.
The Port of Seattle will deny this, and a few months ago I received a Port email verifying their concern but the fruit is in the taxi pudding, with the only question remaining is how can this situation continue without all the cabbies going completely broke? Even with an impressive improvement from Eastside dispatch services, there still remains one very inescapable fact: that the overall market transportation of taxi-like services remains too small to sustain everyone. That is the truth, with everyone one now fighting for a very reduced slice of operational pie. To believe otherwise is to believe in a real and breathing Santa Claus coming down your chimney every hour with yet another fare to Lynnwood or Everett or Olympia. Hey cabbies! this Christmas you ain't getting no sweet kiss beneath the mistletoe but instead a big slap in the face, reddening your nose just like Rudolf, your very favorite Uber reindeer!
Thus summarizing this nearly past year of 2016, I must say all promises concerning business equity have not been met, and grand dreams of renewed profits have been flushed down the toilet. From the regulators, the best I see from them is a "wait and see" approach, hopefully understanding their embrace of Uber in particular has been wholly unsuccessful, and that holding Uber accountable is the only way to protect the transportation consumer. It is past time that Uber accidents both locally and nationally are made public, along with consumer complaints. That the City of Seattle and King County and the Port of Seattle continue to coddle Uber is something that cannot be condoned. And as the recent experience in San Francisco shows, with Uber refusing to cooperate with the City of San Francisco and the State of California over required permits for self-operating cars, Uber continues to believe (and act) like it is above the law.
When will bureaucrats finally recognize the animal they are dealing with? How much evidence do they need before they act in the consumer interest? Currently in the Seattle Times newspaper, Uber is running full page ads against proposed unionization rules put forward by the Seattle City Council, not wanting the City of Seattle to recognize the reality that the majority of Seattle's Uber drivers are not the mythological part-time grandma of Uber promotion but hardworking driver professionals working 50-60 hours a week.
Will 2017 be the year that local administrators and regulators recognize functional reality as it truly is, minus rhetoric and wishful thinking? One can only hope that they will all find common sense in their packages sitting beneath the Christmas trees. Wouldn't that make, as the late Burl Ives sang, for a "Holly, Jolly Christmas" and of course for a Happy upcoming New Year!
Sunday Birthday Boy
While I'd rather not, I don't mind working on my birthday but one does hope to have a little business sweetening the day but this past Sunday the outlook was indeed grim. Coming toward evening I had rolled only $210.00, resigning myself to the day being a complete "bust" when in succession the fare dam burst and money rained upon my disbelieving head.
After Chinese at the Honey Court (and given an unpicked up call-in order by Shelly, my favorite waitress) I headed up to West Seattle to gas up the cab but being offered a fare I accepted and off we went to Magnolia and thirty-three dollars. Gassing up there and heading back to my personal car I was again offered a fare, this time at the Greyhound where a stranded Metro bus driver took me to Renton and another forty dollars including tip. As all us cabbies know, we never truly know what is going to happen next so thank you "taxi universe" for remembering my birthday, a bright red bow tying up the day, singing me one last birthday greeting.
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